The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center

The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center

Brand: Call Center Today

Regular price $49.95 $41.20 Sale

Author: Keith Dawson

Brand: Brand: CRC Press

Edition: 5

Features:

  • Used Book in Good Condition

ISBN: 1578203058

Number Of Pages: 280

Publisher: CRC Press

Release Date: 2003-11-20

Details: Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im

EAN: 9781578203055